Agentic AI


What is Agentic AI?


Agentic AI is a system that can perceive its environment, make decisions, and take actions to achieve a goal, often autonomously. Instead of just following fixed instructions (like a script or robot process), an Agentic AI can adapt, plan, and reason. It uses AI techniques (machine learning, natural language processing, reasoning engines) to handle uncertainty and complexity.

Our Agentic AI service offers advanced AI solutions that seamlessly integrate with your company’s data and operations. We specialise in developing Agentic AI systems, based on the UiPath platform. These AI agents plan, execute, and adapt workflows based on high-level goals—not just predefined rules. They collaborate with robots (RPA), systems, and humans to power sophisticated, end-to-end automation.

Key Differences Between an AI agent and Robots (RPA)

  • AI agent: Handles complex, goal-oriented, adaptive tasks and decision-making using context and AI.
  • Robots (RPA bots): Execute repetitive, well-defined tasks reliably and precisely (e.g., logging into systems, data entry). Together with humans, these components form a powerful, collaborative ecosystem.


Why Use Agentic AI? The Benefits:

  • Smarter Decision Making: Rapidly analyse large datasets and surface insights to guide action—versus static rule-based systems.
  • Cost Savings & Efficiency: Automate error-prone manual tasks, reduce labour costs, and pre-empt operational issues.
  • Enhanced Customer Experience: Enable 24/7 intelligent interactions—personalising responses and recommendations dynamically.
  • Scalability & Flexibility: Seamlessly handle spikes in workload and adapt without reconfiguring workflows.

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