Michael van Geene

With more than 25 years of line management and consulting experience in contact centres, telecom, online retail and IT, Michael thrives in environments with constant change, high pressure and a strong fusion of people and technology. His experience and insight enable him to get to the heart of a problem quickly and make major, lasting improvements.

Michael is fun to work with. He involves people positively in the change, thus achieving deep local ownership for his clients. His experience in corporate knowledge management and training is key when developing and securing knowledge in the organisation.

Related insights

Europe’s ESG Pay Pivot: Between Purpose and Pragmatism

Europe isn’t abandoning ESG leadership—it’s refining it. The continent’s strong regulatory foundations, from CSRD to SFDR, remain intact. But implementation is now being tempered by calls for flexibility, competitiveness, and industrial relevance. This isn’t about ESG versus growth. It’s about ESG for resilient growth. And that’s not idealism. That’s smart governance.

What are obstacles to successfully implementing AI?

Successful implementation of AI hinges on two things: (1) what AI can actually do – which is improving rapidly – and (2) the willingness of people to genuinely integrate AI into their work.

Automate Your ESG Reporting with RPA and IDP – Better Reporting and Enhanced Sustainability Efforts

ESG reporting means consolidate information across multiple departments and systems. This process is prone to errors and consumes lots of time. RPA in combination with RaccoonDoc Intelligent Document Processing drives up quality and drive down the time involved.

Related cases

Software Robots support Equipment Engineers at an oil & chemicals company

It turned out that the Engineers had to perform a lot of repetitive, manual, clicking, copying, and pasting that suit RPA well. The implementation of RPA has saved 5.5 man-years — and the savings still continue to grow.

High-growth electronics company halves its Innovation time-to-market

High-growth electronics company halves its Innovation time-to-market by improved business alignment and disciplined project management.

Chemicals firm cuts time from product concept to market introduction by half

How to increase the success rate of innovation projects and to cut the time from product concept to market introduction by half?